Latest news & updates

Get in the loop with the latest news and updates from SmartAgent and make sure that you won’t miss a thing.

Posted in News on 21-3-2023

Discover how easy it is to migrate to SmartAgent & Amazon Connect from Avaya, so you can upgrade your contact centre in no time.

Posted in News on 21-12-2022

Our teams spent the event producing original, innovative features that had potential to improve SmartAgent.

Posted in Technology on 21-9-2022

Integrate your Instagram, Twitter or Facebook with SmartAgent for the ultimate omnichannel experience.

Posted in Technology on 10-8-2022

Our new feature will speed up contact handling and make your contact centre more efficient.

Posted in Technology on 20-7-2022

Connected is the fastest way for businesses to be set up with a best-practice contact centre.

Posted in Technology on 26-5-2022

Simplify the QA process in your contact centre. All in a single desktop view.