Jabra
150 years of sound innovation, for high quality calls in challenging environments.
What does Jabra do?
Jabra is a leading global manufacturer of high quality headsets and speakers for office & contact centre, with noise cancellation and superior sound. With customer experience more important than ever before, Jabra has developed a range of digital headsets with agent efficiency and sound quality top of mind.
Real time analysis with Jabra and SmartAgent
SmartAgent has integrated Jabra’s Engage headset range with SmartAgent & Amazon Connect, which provides real-time audio analysis to ensure optimal conversation quality. Our integration provides a highly visual way to keep quality conversations flowing, and includes
Connection status
Headset position
Background noise cancellation
Quality analysis
Ready to reimagine your contact centre?
We help to supercharge customer satisfaction, transform agent happiness and reduce your operating costs.