Every channel.
All in one place.


Unify voice, chat, email, SMS and social channels to create the ultimate agent experience.

Book a demo
sa-illustration-04

Voice


Give your agents the high-quality call audio of Amazon Connect with SmartAgent. Call recording comes as a standard feature, whilst AWS services can be included with SmartAgent to give your contact centre voice transcription, sentiment analysis, keyword tracking and more.

sa-illustration-13